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When Is The Best Time To Move? |
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If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods. However, Cook Moving Systems believes you should move when it is most convenient for you. Factors involved in the decision may include: - whether the move must be made immediately
- transferring children during the school term
- separation of the family while the move is under way
If the move can be scheduled for a time when vans and trained personnel are more readily available, we'll be better able to meet your preferred delivery schedule. |
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Is A Moving Company "Licensed"? |
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It would be more accurate to say that a moving company is "registered." For example, Cook Moving Systems, Inc. - Agent for United Van Lines has been issued a certificate of authority to move household goods between any of the 50 states. As a motor carrier that holds a certificate of authority, Cook Moving and Storage is automatically registered with the U.S. Department of Transportation (DOT). |
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How do you determine what my move will cost? |
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Unless you have been given a binding estimate, the exact cost of your move cannot be determined until after your shipment has been loaded on the van and weighed. If additional services are requested or become necessary after loading and weighing, additional charges will be incurred. Basic transportation charges depend on the actual weight of your goods and the distance they will travel. The total cost will include these transportation costs, any charges for Full-Value Coverage or Depreciated Coverage (see "Am I Protected Against Loss Or Damage While My Goods Are In Transit?"), plus charges for any "accessorial" services (such as packing and unpacking) performed by the Unnited agent at your request. These charges are based on "tariff" rate schedules. |
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Do I Need an estimate? |
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Do I need an estimate?
Cook Moving Systems will make a pre-move survey of your household goods to be transported. A pre-move survey is needed to determine the approximate cost of a move and the amount of van space your goods will occupy. We will compute the approximate cost and give you a written Estimate/Order for Service. An accurate estimate cannot be calculated without a visual survey of the goods to be moved. There is no charge for the estimate.
Keep in mind that estimates (household goods surveys) are only guidelines. On interstate shipments, you must pay the total charges as determined by the actual weight of your shipment, the distance it travels, and the services that you authorize or which become necessary to handle your shipment.
Charges for local shipments are generally calculated on an hourly basis. There may be a minimum number of hours required. These shipments are handled by the local moving company, not the interstate carrier. |
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When Should I Call A Moving Company? |
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The earlier, the better. Although the actual van assignment may not be made until a few days before your move, it's wise to give your moving company from four to six weeks' notice, if possible. The more lead time you can give, the more likely we will be able to meet your delivery schedule. All moving companies, for their usual type of service, require alternate pickup and delivery dates. We'll do our best, of course, to comply with the dates you prefer or the nearest possible alternative. You will be notified in advance of the loading date for your goods and of the estimated date of arrival. If your pickup and delivery dates are critical, due to such factors as lease expiration or a real estate closing, you may choose an extra-cost service that will enable us to accommodate a reasonable schedule. You should discuss your specific pickup and delivery requirements with your Cook Moving Systems representative, who can advise you of the types and costs of services available. |
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